FAQ

1. What types of automotive parts and accessories does Rated R Motorsports offer?

Rated R Motorsports specializes in high-quality automotive parts and accessories. We offer a wide range of products, including BTR and Texas Speed cam shafts and cam kits along with a broad range of other performance parts. Which provide cost-effective alternatives without compromising on performance or durability.

2. Are the products at Rated R Motorsports made with high-quality materials?

Yes, all our products are made with high-quality materials. Our automotive parts and accessories are constructed with aerospace-grade aluminum and feature an anodized finish. This ensures that our products not only look great but also withstand the test of time, making them a reliable choice for car enthusiasts.

3. What is the return policy at Rated R Motorsports?

Our return policy lasts for 30 days. If 30 days have passed since your purchase, we cannot offer you a refund or exchange. To be eligible for a return, the item must be unused, in the same condition as you received it, and in its original packaging. Please note that certain items, such as gift cards, downloadable software products, and open box or sale items, are non-returnable.

4. How do I initiate a return?

To initiate a return, please email us at ratedRmotorsportsinc@gmail.com to obtain a Return Merchandise Authorization (RMA) number. No returns will be accepted without an RMA number. Please include a copy of the original receipt with the return. All returns must be postage paid and properly packaged to avoid damage during transit. Shipping charges are not refundable, and labor charges by non-Rated R Motorsports facilities are not covered.

5. What is the refund process?

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed and applied to your original method of payment within a certain amount of days. If you haven't received your refund, please check your bank account and contact your credit card company or bank. Please note that sale items are not eligible for refunds.

6. Does Rated R Motorsports offer exchanges?

Yes, we offer exchanges for defective or damaged items. If you need to exchange an item for the same one, please email us at ratedRmotorsportsinc@gmail.com and send the item to: Rated R Motorsports, 2180 Legion Street, Bellmore NY 11710, United States.

7. What should I do if my package is damaged, lost, or stolen?

Rated R Motorsports is not responsible for damaged, lost, or stolen packages. If your package is damaged, missing, or stolen, you will need to make a claim through the applicable shipping company. However, if we make any mistakes during the shipping process, we will correct the problem as quickly and efficiently as possible using ground delivery service.

8. Does Rated R Motorsports offer free shipping?

Yes, we offer free ground shipping on all orders over $399* within the continental United States. This delivery option typically takes 3-10 business days. Additional and upgraded shipping options are available for those who need quicker delivery service. Please note that this offer is not available for residents of the Non-Continental USA.

9. How long does it take for orders to be processed and shipped?

Online orders placed before 2:00PM EST Monday-Friday are generally processed and shipped the same day if the items are in stock. Orders received after 2:00PM EST will be processed the next business day. Backordered, drop-shipped, custom-made, and special order merchandise may take slightly longer to ship. Our staff will notify you in a timely fashion if there is any delay in shipping your order.

10. Can I track my order?

Yes, we make every effort to provide you with tracking information for your order. You will receive tracking details either by email or by logging into your account on our website. If you have any questions about tracking, please contact us by phone or email.